7k999 Privacy Policy — How We Protect Your Data
This Privacy Policy explains what personal data 7k999 collects from Bangladesh players, how we use it, how we protect it and what rights you have over your own information.
Introduction
7k999 ("Platform", "We", "Us", "Our") operates the online casino and sports betting platform available at 7k999.bet, which is designed for and marketed to adult players in Bangladesh. This Privacy Policy describes how 7k999 collects, uses, stores, shares and protects personal data provided by or generated by players who access and use the 7k999 platform. This Policy applies to all personal data processed by 7k999 in connection with your account and your use of any part of the 7k999 platform.
By registering an account with 7k999 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Privacy Policy, please do not register or continue to use 7k999.
Our Privacy Commitments at a Glance
256-bit SSL Encryption
All data transmitted between your device and 7k999 servers is encrypted using 256-bit SSL — the same standard used by major Bangladesh banks.
No Data Selling
7k999 never sells, rents or trades your personal data to any third party for marketing or commercial purposes under any circumstances.
No Unsolicited Marketing
7k999 does not share your contact information with third-party advertisers. You will only receive communications that are directly related to your 7k999 account.
Right to Deletion
You may request deletion of your personal data at any time by contacting 7k999 support. Requests are processed subject to our legal retention obligations.
Payment Tokenisation
Your bKash, Nagad and Rocket credentials are tokenised by the respective payment provider. 7k999 does not store your mobile banking passwords in any form.
Transparent Purpose
7k999 only uses your data for purposes described in this Policy. We do not use your data for profiling, targeting or any purpose not directly related to your account operation.
Information We Collect
7k999 collects personal data from players in two ways: information you provide directly during account registration and use, and information generated automatically by the platform in the course of your use. The specific categories of personal data we collect include:
- Registration data: your Bangladesh mobile number (which serves as your account identifier), the password you create, and any identity verification documents submitted during KYC verification.
- Transaction data: records of all deposits, withdrawals and in-game wagers including amounts, timestamps, payment methods used (bKash, Nagad, Rocket) and transaction reference numbers.
- Device and session data: IP address, mobile device type and model, operating system version, mobile browser type and version, screen resolution and session duration and timing data generated during each login session.
- Gameplay data: game titles played, bet amounts, game outcomes, session start and end times, and bonus and promotion usage history associated with your account.
- Support communications: records of any communications between you and the 7k999 customer support team, including live chat transcripts and any written correspondence submitted to [email protected].
We collect only the minimum personal data necessary to operate your account securely, process your financial transactions, comply with our legal obligations and provide you with the gaming services you have requested. We do not collect data that is not required for these purposes.
How We Use Your Personal Data
7k999 uses the personal data it collects from Bangladesh players for the following specific and limited purposes:
- Account creation and operation: to establish your 7k999 player account, authenticate your identity at login, maintain your session security and process your account settings and preferences.
- Payment processing: to process your deposits via bKash, Nagad and Rocket; to credit winnings to your casino wallet; to process withdrawal requests to your registered mobile payment method; and to maintain accurate financial records of all account transactions.
- Identity verification and fraud prevention: to verify your identity and age during KYC checks, to detect and prevent fraud, money laundering, collusion and prohibited conduct, and to maintain the integrity of the platform for all players.
- Customer support: to respond to your queries, complaints and requests submitted through live chat or email; to investigate account-related issues; and to maintain records of support interactions.
- Responsible gaming: to monitor gameplay patterns for indicators of potential gambling harm; to implement deposit limits, session time alerts and self-exclusion measures where appropriate; and to fulfil our responsible gaming obligations.
- Legal compliance: to comply with applicable laws, regulations and legal process, including anti-money laundering obligations, tax reporting requirements and any lawful requests from competent authorities.
7k999 does not use your personal data for advertising profiling, cross-platform tracking or targeted marketing by third parties. Your gameplay data and transaction history are never used to build or contribute to advertising profiles.
Payment Data and Mobile Money Processing
7k999 processes deposits and withdrawals exclusively through Bangladesh mobile financial service providers — bKash, Nagad and Rocket. When you make a deposit or withdrawal, you interact directly with the mobile payment provider's interface. 7k999 does not directly receive, process or store your bKash PIN, Nagad PIN or Rocket PIN. These credentials are handled entirely by the respective payment provider's secure systems and are never transmitted to or stored on 7k999 servers.
What 7k999 does receive from payment processing is a transaction confirmation from the payment provider, which includes: the transaction reference number, the amount credited or debited, the mobile number associated with the sending or receiving account, and a timestamp. This data is used solely to update your 7k999 wallet balance, generate your transaction history and maintain accurate financial records for compliance and account management purposes.
Data Sharing and Third-Party Disclosure
7k999 does not sell, rent or trade your personal data. We share personal data only in the following limited and specifically defined circumstances:
- Game providers: 7k999 shares your session token and bet data with certified game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe) solely to enable your gameplay session within their games. These providers operate under their own data protection frameworks and do not receive your payment credentials or personal contact information.
- Payment providers: necessary transaction confirmation data is exchanged with bKash, Nagad and Rocket to process your deposits and withdrawals. We receive only the confirmation data described in Section 3. We do not send your gaming history or account details to payment providers.
- Legal authorities: 7k999 will disclose personal data to law enforcement agencies, regulators or other government authorities when legally required to do so by a valid legal process — including court orders, subpoenas or formal statutory requests. We will endeavour to notify you of any such disclosure request to the extent permitted by law before complying.
- Fraud prevention and security partners: aggregated or pseudonymised behavioural data (with no directly identifying information) may be shared with fraud detection and platform security service providers solely for the purpose of maintaining platform integrity and preventing fraudulent activity against all 7k999 players.
In all data sharing arrangements with third-party service providers, 7k999 requires those providers to process personal data solely for the purpose for which it was shared, to maintain appropriate technical and organisational security measures, and not to use or disclose the data for any other purpose.
Cookies and Session Tracking
7k999 uses cookies and similar browser session technologies to maintain your logged-in session, remember your preferences and ensure the platform functions correctly on your mobile browser. We do not use third-party advertising cookies or cross-site tracking technologies. The types of cookies used on 7k999 are:
- Session cookies: temporary cookies that expire when you close your browser session, used to authenticate your logged-in status and maintain your session security during each visit to 7k999.bet.
- Persistent preference cookies: longer-lasting cookies that remember your display preferences and language settings between separate visits, so you do not need to reconfigure these settings every time you log in.
- Analytics cookies: anonymised usage data cookies used to understand aggregate platform usage patterns — for example, which game categories are most accessed and at what times — to improve the 7k999 platform experience. This data is fully anonymised before analysis and cannot be traced back to individual player accounts.
Most mobile browsers allow you to control cookie settings. However, disabling session cookies will prevent you from logging in to your 7k999 account, as these cookies are technically necessary for account authentication to function. Disabling preference or analytics cookies will not affect your ability to log in or use the platform.
Data Retention
7k999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to our legal obligations. Account data and transaction records are retained for a minimum of five years from the date of the last account activity to comply with applicable financial record-keeping and anti-money laundering legal requirements. After the retention period expires, personal data is securely deleted or irreversibly anonymised.
Where you request deletion of your account and personal data, 7k999 will action that request within 30 days of receipt, except for data that we are legally required to retain for a longer period. Where data must be retained for legal reasons, we will restrict its processing to the minimum necessary to fulfil that legal obligation and will not use it for any other purpose during the retention period.
Data Security Measures
7k999 implements technical and organisational security measures appropriate to the sensitivity of the personal data we process and the risk of harm that could result from its unauthorised access, disclosure, alteration or destruction. Our primary security measures include: 256-bit SSL/TLS encryption on all data in transit between player devices and 7k999 servers; encrypted storage of all personal data at rest; tokenisation of payment credentials through our payment provider integrations; access controls that limit internal access to personal data to personnel with a legitimate operational need; and regular security monitoring and testing of platform infrastructure.
No data security system is impenetrable, and 7k999 cannot guarantee absolute security of personal data. However, we commit to maintaining security standards that are appropriate and proportionate to the data we hold, to promptly investigating any suspected security incident, and to notifying affected players without undue delay where a data breach is identified that is likely to result in a high risk to their rights and interests.
Your Privacy Rights
As a player whose personal data is processed by 7k999, you have the following rights with respect to your personal data. To exercise any of these rights, contact the 7k999 data team at [email protected] with the subject line "Privacy Rights Request". We will respond to all rights requests within 30 days of receipt.
Right of Access
You have the right to request a copy of all personal data that 7k999 holds about you, including your account information, transaction history and any KYC documentation on file.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data that 7k999 holds about you. Some information, such as your registered mobile number, can be updated by contacting support directly.
Right to Erasure
You have the right to request deletion of your personal data. We will action erasure requests within 30 days, subject to our legal retention obligations. Data that we are legally required to retain will be restricted to the minimum necessary.
Right to Restrict Processing
In certain circumstances, you have the right to request that 7k999 temporarily stop processing your personal data — for example, while you contest the accuracy of data we hold about you.
Right to Data Portability
You have the right to receive a copy of the personal data you have provided to 7k999 in a structured, commonly used and machine-readable format, where technically feasible.
To exercise any of the rights above, please contact 7k999 at [email protected]. Please note that exercising certain rights may affect your ability to use some or all features of the 7k999 platform — for example, requesting erasure of your account data will result in closure of your 7k999 account. We will explain any such implications clearly before processing your request.
Persons Under 21 — Children's Privacy
7k999 is an adult platform strictly for persons aged 21 years and above. We do not knowingly collect, process or retain personal data from persons under the age of 21. If during our account verification process we identify that a player is under 21, their account will be immediately closed, all collected personal data will be deleted, and any deposits made will be returned to the source payment method.
If you believe that a person under 21 has accessed or registered with 7k999, please contact us immediately at [email protected]. We take such reports seriously and will investigate and act promptly.
Third-Party Platform Links
The 7k999 platform may contain links to or integrations with third-party platforms — including the interfaces of game studios such as Pragmatic Play, Evolution Gaming and Spribe, and the payment interfaces of bKash, Nagad and Rocket. 7k999's Privacy Policy does not apply to data processed by these third-party platforms. When you interact with these third-party interfaces, your data is governed by their respective privacy policies. 7k999 recommends that you review the privacy policies of any third-party service you interact with in connection with your 7k999 account.
Changes to This Privacy Policy
7k999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements or platform features. The effective date at the top of this Policy indicates when it was last updated. When we make material changes to this Policy, we will display a notice on the 7k999 platform and, where practicable, notify you via your registered account contact information.
Your continued use of the 7k999 platform after any update to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the updated terms, you should cease using the platform and contact 7k999 support to close your account and request return of any verified balance.
Contact Us About This Privacy Policy
If you have any questions, concerns or complaints about how 7k999 handles your personal data, or if you wish to exercise any of the privacy rights described in Section 8, please contact us using the details below. We commit to acknowledging all privacy-related correspondence within 4 hours and to providing a substantive response within 30 calendar days of receipt.
Please note that the email address above is displayed as plain text and is not a clickable link. Copy and paste it into your email application. For urgent account issues including suspected data breaches or unauthorised account access, please contact us via live chat on the 7k999 platform where our Bengali-speaking team is available around the clock in Bangladesh Standard Time.
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